Join our fantastic team as an iGaming Account Manager. Give us a shout if you think you possess the magic ingredient that will spice up the things we do and will help us build strong and honest relationships with our amazing clients.
Who are we?
We are a multicultural team of online gaming specialists, supplying casino games to the industry’s most recognised brands and entertaining millions of players around the globe. We have offices in Malta, Slovakia, Ukraine, India and our products are approved and operated in multiple regulated jurisdictions.
Who we’re looking for?
As part of our growth strategy, we’re on the look-out for a passionate and experienced Account Manager who has a knack for communicating and building strong customer relationships and who has at least 2 years of experience in the igaming industry.
You will be working as part of our Sales and Account Management team, ensuring our business runs smoothly and our customers get maximum benefits from our services.
What will you be doing?
- You will manage your own accounts, helping your clients grow their business and build loyal and positive business partnerships with them
- You will proactively reach out to your clients, even travel to various destinations around the globe if anything urgent needs to be addressed in person
- You will always be ready to pick up the phone and call your clients to ensure all is hunky dory with your accounts
- You will manage up-and-cross sales towards existing clients
- You will be the main point of contact for your clients and their voice within Tom Horn Gaming
- You will know our products inside out, advising our clients on how these can help boost their business potential
- You will look for new opportunities to increase revenues for both parties, customers and ourselves
- You will analyse customer services and patterns of behaviour to advise on customer growth and marketing campaigns to promote our products
- You will source new business opportunities
- You will travel to attend industry events to represent Tom Horn Gaming and our products and to foster client relationships, old and new. So be ready to travel extensively across Europe and beyond
Who are you?
- Good listener with a customer-first approach – We’ve said it before, keeping a customer happy is our ultimate goal so you will always make sure you carefully listen to your clients’ needs and understand what they want and how you can satisfy their requirements
- Eager learner – you’re always up to date with the latest industry trends and developments. Don’t forget that knowledge is the ultimate weapon so unleash your curiosity !
- Problem solving – there are many snags along the way, so you will have to be ready to solve any unexpected drawbacks
- Bravery and assertiveness – you’re not afraid to pick up the phone and get things done straight away
- Empathy – Yes, right. You will have to read your customers’ minds to accommodate their requests long before they’re said out loud
- Enthusiasm, hunger and resilience – you will possess these three qualities to achieve your goals – keep customers happy, enhance their business and be able to work under pressure or when not everything goes according to plan
- Networking and Socializing – you don’t have to be a socialite, however you should thrive in a social environment and know how to create positive and long-term relationships
- Essentials – it goes without saying that you’re a fluent English speaker, both verbal and written, and you are humble with a strong business acumen
What we offer?
- Fantastic, family-like, multicultural environment. You’ll find out for yourself when you join our team of gaming enthusiasts.
- Annual fitness allowance (MULTISPORT Card) and daily fresh fruit – we live by the saying ‘A healthy mind lives in a healthy body’
- Company and team events – we know how to have fun because we entertain the world.
- Learning and personal development benefits – We get aboard only the best of the best and we make sure to develop your greatness even after you join our fantastic team
- Trainings, personal development and courses
- Laptop, mobile
- Relocation package
Does the above sound familiar? Well, then it is you we want to hear from. Apply now!